Use of Stabilizer

• A voltage stabilizer must be used with the TV. Warranty will not be applicable if a stabilizer is not used.

Warranty Exclusions

• The warranty will be void in the event of:

  • Physical damage

  • Water, oil, or liquid damage

  • Power fluctuations or lightning damage

  • Improper handling or installation of the TV

App-Related Issues

• Malfunctions of inbuilt or installed applications are not covered under warranty.

Third-Party Applications

• Any software or hardware damage resulting from third-party applications installed via the web or USB devices will not be covered.

Unauthorized Repairs or Tampering

• Warranty will be void if:

  • The TV is repaired or tampered with by the customer or any unauthorized third party

  • Any misuse or unauthorized removal of parts occurs.

Service & Warranty Claims

• For warranty claims or servicing, the TV must be brought to the store.

• On-site service visits are available but are chargeable.

Warranty Processing Time

• Replacement under warranty will be processed within 1 to 5 days.

• Warranty service or repairs will take a minimum of 5 to 10 days.

Inspection Requirement

• An inspection team will examine the TV before approving any warranty claim.